Shopping Cart
0 articles
Right of Rescission

You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the date on which you or a third party, which is not the carrier, the last goods have taken physical possession of.
To exercise the right of withdrawal, you must inform us (DAS GOLDENE WIENER HERZ, Kirchberggasse 17/L1, 1070 Wien, Austria, phone: 0043 680 3232 666, e-mail: about your decision to withdraw from your contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached standard form, but it is not obligatory.
If you take this opportunity, we will send you immediately a confirmation (e.g. by e-mail) that we received your withdrawal. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of

If you withdraw from your contract, we will reimburse all payments we received from you, including delivery costs (except for the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest shipping), immediately and not later than fourteen days from the date on which the notice through your cancellation of this agreement reached us.
For this repayment we use the same method of payment that you used in the original transaction, unless expressly otherwise agreed. In no case, we will charge fees for such repayment.
We may refuse reimbursement until we retrieved the goods or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to send back the goods promptly and in any case not later than fourteen days from the date on which you notified us of your cancellation of your contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if this is due to an unnecessary handling on your part.

Download form.